Refund policy

General Policy Trailer Hustle strives to provide exceptional service and satisfaction to our customers. Due to the nature of digital subscriptions and services provided through our platform, we maintain a clear refund policy outlined below.

Subscription Services Trailer Hustle subscriptions (Hustle Lite and Hustle Pro) are billed monthly. You may cancel your subscription at any time through your device's app store or your Trailer Hustle account dashboard. However, payments already processed for the current billing cycle are non-refundable. Upon cancellation, your subscription will remain active until the end of the billing period already paid.

Digital Products & Services All sales of digital products, downloads, or services provided through Trailer Hustle are final. Once digital products or services have been accessed, downloaded, or delivered, no refunds will be provided.

Physical Products For physical merchandise purchased directly from the Trailer Hustle store, refunds may be issued under the following conditions:

  • Item must be returned unused and in original packaging within 14 days of receipt.

  • Returns require prior authorization. Please contact us at info@trailerhustle.com for return instructions and approval.

  • Refunds are processed to the original method of payment upon receipt and inspection of the returned item.

Damaged or Defective Products If you receive a damaged or defective item, notify us within 7 days of receipt. Provide detailed information and photographs of the damage or defect. We will arrange for a replacement or refund, depending on product availability and your preference.

Shipping Costs Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item shipped by Trailer Hustle. Original shipping fees are non-refundable.

Giveaway and Promotional Items Trailer Hustle giveaways and promotional items carry no cash value and are non-refundable and non-exchangeable.

Chargebacks If you initiate a chargeback through your financial institution without prior communication and resolution attempts with Trailer Hustle, your account and services may be immediately suspended or terminated.

Contact for Refunds All refund requests or inquiries must be submitted via email to info@trailerhustle.com. Include your order number, detailed reason for the refund request, and any applicable supporting documentation.

Policy Updates Trailer Hustle reserves the right to update or modify this refund policy at any time. Changes will be posted on our website with immediate effect.

By using Trailer Hustle services or purchasing products from our website, you acknowledge that you have read, understood, and agreed to this refund policy.